Frequently Asked Questions
Everything you need to know about Escribo home essentials.
What materials are used in Escribo furniture and decor?
We prioritize sustainability and durability, using premium hardwoods, organic textiles, and recycled metals to ensure each piece lasts for generations.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service usually arrives within 2-3 weeks depending on your location.
Do you offer international shipping?
Currently, Escribo ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is non-refundable.
How can I track my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all Escribo furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.